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FAQ
Frequently Asked Questions
If you’re booking for the first time or simply need some clear answers before you finalize your plans, we’ve put together responses to the questions that many of our clients in the UAE often ask.
How is sofa cleaning priced?
Pricing depends on the number of seats, fabric type, and city. You’ll always see a clear quote before booking.
Can I cancel or reschedule?
Yes. Just let us know at least 24 hours in advance for a smooth reschedule.
Do I need to be home during the service?
Not always. Many clients leave access notes; others prefer to be present. Either way, your privacy and belongings are respected.
How do I pay?
We accept cash, card, or secure online payment — whatever works best for you.
How is carpet cleaning priced?
Carpets are charged per square foot, based on area and fabric type. You’ll see the full amount before confirming.
Can I cancel or reschedule?
Yes. With 24 hours’ notice, you can cancel or change your booking without any fees.
Do I need to move furniture before cleaning?
Light furniture can be moved by our team, but larger pieces should be cleared beforehand for best results.
How do I pay?
Payments can be made by card, cash, or online.
What does mattress cleaning include?
We deep-clean and sanitize mattresses, removing stains, dust mites, and allergens. UV sanitization is part of the service.
How is pricing set?
Pricing is based on mattress count and size.
Do I need to prepare the mattress?
Just strip off the bedding. Our team handles the rest.
How do I pay?
Choose from cash, card, or secure online options.
How is floor polishing priced?
Costs depend on the floor type (marble, wood, tile) and total square meters.
Do I need to be home?
Not required. You can provide access instructions if you prefer.
Is it safe for all floor types?
Yes. We use treatments matched to your surface for safe and lasting results.
How do I pay?
Cash, card, or online — whichever suits you.
How is curtain cleaning done?
We clean your curtains where they hang, with no removal needed. It’s quick, safe, and thorough.
How is pricing set?
Costs depend on fabric type and curtain length (per linear meter).
Do I need to remove the curtains?
No. Our team handles them in place.
How do I pay?
Payments can be made via card, cash, or online.
Ready for a Cleaner Home?
No calls, no back-and-forth. Just tell us what you need and when — we’ll handle the rest.
